Prof. G Ram Reddy Library

Your search returned 2 results.

Sort
Unhighlight Highlight
Select all Clear all
Select titles to:
Results
1.
No cover image available
Delivering quality service balancing customer preceptions and expectations Valarie A ZEITHAML by
  • ZEITHAML, Valarie A
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York Free Press 1990
Availability: Items available for loan: Library and Documentation Division (1)Call number: 658.812 Z370.

Place hold Add to cart
2.
No cover image available
Services marketing integrating customer focus across the firm Valarie A Zeithaml by
  • Zeithaml, Valarie A
Edition: 3rd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi Tata McGraw hill 2003
Availability: Items available for loan: Library and Documentation Division (1)Call number: 658.8 Z37S.

Place hold Add to cart
Pages

© Prof. G Ram Reddy Centre Library, Indira Gandhi National Open University, Maidan Garhi, New Delhi, 110068
+91-011-29532797 | FAX+91-011-29533393 |