Services marketing integrating customer focus across the firm Valarie A Zeithaml

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Material type: Text

TextPublication details: New Delhi Tata McGraw hill 2003Edition: 3rd edDescription: xx, 668pISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Books	Library and Documentation Division	658.8 Z37S (Browse shelf(Opens below))	Available		055920

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