Personalising public services : understanding the personalisation narrative / Catherine Needham

By:

Needham, Catherine [author]

Publication details: Bristol : Policy Press, 2011.Description: iv, 209 pages ; 24 cmISBN:

9781847427595

Subject(s):

DDC classification:

23 361.61 N289P

Contents:

Introduction: problematising personalisation -- Interpreting policy narratives -- Personalised public services -- The personalisation narrative -- Policy translation: how personalisation spreads -- Delivering person-centred services -- Who is the person? -- The personal and the professional -- Conclusion: personalised futures.

Summary: This text focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Library and Documentation Division PGRRL	361.61 N289P (Browse shelf(Opens below))	Available		111836

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Introduction: problematising personalisation --
Interpreting policy narratives --
Personalised public services --
The personalisation narrative --
Policy translation: how personalisation spreads --
Delivering person-centred services --
Who is the person? --
The personal and the professional --
Conclusion: personalised futures.

This text focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support.

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