Personalising public services :
Needham, Catherine
Personalising public services : understanding the personalisation narrative / Catherine Needham - Bristol : Policy Press, 2011. - iv, 209 pages ; 24 cm
Introduction: problematising personalisation --
Interpreting policy narratives --
Personalised public services --
The personalisation narrative --
Policy translation: how personalisation spreads --
Delivering person-centred services --
Who is the person? --
The personal and the professional --
Conclusion: personalised futures.
This text focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support.
9781847427595
Social service--Government policy--Great Britain.
Evaluation.
Municipal services--Great Britain.
361.61 N289P
Personalising public services : understanding the personalisation narrative / Catherine Needham - Bristol : Policy Press, 2011. - iv, 209 pages ; 24 cm
Introduction: problematising personalisation --
Interpreting policy narratives --
Personalised public services --
The personalisation narrative --
Policy translation: how personalisation spreads --
Delivering person-centred services --
Who is the person? --
The personal and the professional --
Conclusion: personalised futures.
This text focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support.
9781847427595
Social service--Government policy--Great Britain.
Evaluation.
Municipal services--Great Britain.
361.61 N289P