Contents:Machine generated contents note: pt. 1 The social worker as problem solver --
Introduction to Part 1 --
ch. 1 Needs, unmet needs and problems --
Introduction --
What are needs? --
Unmet needs --
Problems --
Conclusion --
ch. 2 The social context of personal problems --
Introduction --
The personal is political --
Poverty, deprivation and social exclusion --
Discrimination and oppression --
Crime --
Illness, disablement and mental health problems --
Homelessness and poor housing --
Conclusion --
ch. 3 Promoting and preventing change: developing versus sustaining --
Introduction --
The importance of change in social work --
Promoting change --
Preventing change --
Conclusion --
ch. 4 Perspective on problems: working in partnership --
Introduction --
Multiple perspectives --
Making partnership a reality --
Conclusion --
Conclusion to Part 1 --
pt. 2 The social worker as thinker --
Introduction to Part 2 --
ch. 5 Reflective practice: developing critical analysis skills Note continued: Introduction --
Why reflective practice? --
Making critically reflective practice a reality --
Conclusion --
ch. 6 Social work as education --
Introduction --
Why education? --
Using educational skills and processes --
Conclusion --
ch. 7 Thinking and feeling: emotional intelligence --
Introduction --
Reason and emotion --
Working with emotion --
The three Rs framework --
Conclusion --
ch. 8 Spirituality and meaning making --
Introduction --
Making sense of experience --
Focusing on meaning --
Conclusion --
Conclusion to Part 2 --
pt. 3 The social worker as manager --
Introduction to Part 3 --
ch. 9 Managing self --
Introduction --
The importance of self-management --
Rising to the challenge --
Conclusion --
ch. 10 Managing processes, tasks and outcomes --
Introduction --
Managing processes --
Managing tasks --
Managing outcomes --
Conclusion --
ch. 11 Managing risk and resources --
Introduction --
Assessing and managing risk --
Three types of risk Note continued: Managing resources --
Conclusion --
ch. 12 Managing expectations --
Introduction --
Why are expectations important? --
Negotiating expectations --
Conclusion --
Conclusion to Part 3 --
pt. 4 The social worker as professional --
Introduction to Part 4 --
ch. 13 Traditional professionalism --
Introduction --
Problems with professionalism --
The problem of medicalization --
Conclusion --
ch. 14 The legacy of anti-professionalism --
Introduction --
The radical critique --
The problems of anti-professionalism --
Conclusion --
ch. 15 Developing an authentic professionalism --
Introduction --
Reaffirming professionalism --
Supporting professionalism --
Towards authentic professionalism --
The three Rs revisited --
Conclusion --
ch. 16 Professionalism in practice --
Introduction --
The building blocks of professionalism --
Key themes and issues --
Making authentic professionalism a reality --
Conclusion --
Conclusion to Part 4.
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