Prof. G Ram Reddy Library

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1.
Managing Service Quality Paul Knust by
  • Knust, Paul
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London PCP 1995
Availability: Items available for loan: Library and Documentation Division (1)Call number: 658.562 M311.

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2.
Managing service quality Paul Knust by
  • Knust, Paul
Series: Quality management in service
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London Paul chapmann 1997
Availability: Items available for loan: Library and Documentation Division (1)Call number: 658.562 M311.

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