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	1.	Reference and Information Services in the 21st Century an Introduction Kay Ann Cassell by Cassell, Kay Ann Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Facet Publishing 2006 Availability: Items available for loan: Library and Documentation Division (1)Call number: 025.524 C272R. Place hold Add to cart (remove)
	2.	Reference and Information Services in the 21th century Kay Ann Cassell by Cassell, Kay Ann Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Facet Publishers 2009 Availability: Items available for loan: Library and Documentation Division (1)Call number: 025.52 C272-2. Place hold Add to cart (remove)
	3.	Reference and Information Services an introduction Kay Ann Cassell by Cassell, Kay Ann Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Facet 2013 Availability: Items available for loan: Library and Documentation Division (1)Call number: 025.52 C272R-3. Place hold Add to cart (remove)
	4.	Managing reference today : new models and best practices / Kay Ann Cassell. by Cassell, Kay Ann [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Lanham : Rowman & Littlefield, [2017] Availability: Items available for loan: Library and Documentation Division (1)Call number: 025.52 C272M. Place hold Add to cart (remove)
	5.	Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath. by Cassell, Kay Ann [author.] Hiremath, Uma [author.] Edition: Fourth edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Chicago : ALA Neal-Schuman, 2018 Availability: Items available for loan: Library and Documentation Division (1)Call number: 025.52 C2707R-4. Place hold Add to cart (remove)

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