Developing your communication skills in social work / Paula Beesley, Melanie Watts, Mary Harrison. English

By:

Beesley, Paula [author.]

Contributor(s):

Material type: Text

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9781473975873 (pbk)
1473975875
9781473975866
1473975867

Other title:

Communication skills in social work [Portion of title]

Subject(s):

DDC classification:

361.32 B392D 23

LOC classification:

HV29.7 .B44 2018

Contents:

Introduction; Chapter One - Reflection and Emotional Intelligence; Chapter Two - Initial Engagement; Chapter Three - Listening; Chapter Four - Clarification; Chapter Five - Empathy; Chapter Six - Challenging Holding Sensitive Conversations; Chapter Seven - Working with Resistance; Chapter Eight - Barriers to Effective Communication; Chapter Nine - Written Communication: Case Recording, Letters, Texts, Social Media; Chapter Ten - Assessment and Report Writing: Critical Analysis; Chapter Eleven - Inter-Professional Communication; Chapter Twelve - Managing Endings; Conclusion;

Summary: What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Library and Documentation Division	361.32 B392D (Browse shelf(Opens below))	Available		111658

Includes bibliographical references (pages 177-184) and index.

What is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills.

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