Assessing service quality Satisfying the expectatins of library customers Peter Hernon

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Material type: Text

TextPublication details: New Delhi Ess Ess Publications 2009Description: xvii, 243pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Library and Documentation Division	025.5 H43A (Browse shelf(Opens below))	Available		070619

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