Why CRM Doesn't Work How to win by Letting Customers Manage the Relationship Frederick Newell
Material type:
TextPublication details: New Delhi Kogan Page 2004Description: xvii, 263pISBN: - 749442417
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | Library and Documentation Division | 658.812 N443W (Browse shelf(Opens below)) | Available | 067268 |
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| 658.812 N171D Delighting your customers | 658.812 N329M Managing buyer supplier relations | 658.812 N42 New service development | 658.812 N443W Why CRM Doesn't Work | 658.812 O14S Satisfaction | 658.812 P556U Understanding customer 1997-98 | 658.812 Q32B Business warfare |
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