Best face forward why companies must improve their service interface with custo Jeffrey F Rayport
Material type:
TextPublication details: Boston Harvard Business School Press 2004Description: xxi,262pISBN: - 875848672
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | Library and Documentation Division | 658.812 R221B (Browse shelf(Opens below)) | Available | 058869 |
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| 658.812 Q32B Business warfare | 658.812 R197C Customer-centric marketing : | 658.812 R22 Relationship marketing | 658.812 R221B Best face forward | 658.812 R55C Customer relationship management | 658.812 Sm25 Smart customers | 658.812 W692P-2 Profitable customers |
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