Managing service quality Kunst Paul
Material type:
TextSeries: Quality management in services seriesPublication details: London Paul Champman 1996Description: xii, 121pISBN: - 1853963305
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | Library and Documentation Division | 658.562 M311 (Browse shelf(Opens below)) | Available | 050677 |
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| 658.562 M279T The TQM trilogy | 658.562 M311 Managing Service Quality | 658.562 M311 Managing service quality | 658.562 M311 Managing service quality | 658.562 M332S Successfully managing the team | 658.562 M589T Teambuilding and total quality | 658.562 M624Q The quality audit |
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