Managing service quality Paul Knust
Material type:
TextSeries: Quality management in servicePublication details: London Paul chapmann 1997Description: 184ISBN: - 1853963623
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | Library and Documentation Division | 658.562 M311 (Browse shelf(Opens below)) | Available | 044189 |
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| 658.562 M233M Making quality happen; a step by step guide to winning the quality revolution | 658.562 M279T The TQM trilogy | 658.562 M311 Managing Service Quality | 658.562 M311 Managing service quality | 658.562 M311 Managing service quality | 658.562 M332S Successfully managing the team | 658.562 M589T Teambuilding and total quality |
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