Managing Service Quality Paul Knust

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Material type: Text

TextPublication details: London PCP 1995Description: x,190ISBN:

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
Books	Library and Documentation Division	658.562 M311 (Browse shelf(Opens below))	Available	Issued		044188

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Previous	658.562 M145G Global quality	658.562 M233M Making quality happen; a step by step guide to winning the quality revolution	658.562 M279T The TQM trilogy	658.562 M311 Managing Service Quality	658.562 M311 Managing service quality	658.562 M311 Managing service quality	658.562 M332S Successfully managing the team	Next

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