Beyond customer satisfaction to customer loyalty the key to greater profitabilit Keki R. Bhote

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Material type: Text

TextPublication details: New York AMA 1996Description: x,148pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Library and Documentation Division	658.812 B469B (Browse shelf(Opens below))	Available		040422

Previous	No cover image available			No cover image available		No cover image available	No cover image available	Next
Previous	658.812 B413M Managing knock your socks off service	658.812 B454Q Quality from customer needs to customer satisfaction	658.812 B464 Best of Class	658.812 B469B Beyond customer satisfaction to customer loyalty the key to greater profitabilit	658.812 B469C Customer relationship management	658.812 B815W What customers value most	658.812 C249M Mastering customer relations	Next

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