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Operations management in healthcare : strategy and practice / Corinne M. Karuppan, Nancy E. Dunlap, Michael R. Waldrum

By: Contributor(s): Material type: TextTextPublisher: New York, Springer Publishing Company, 2016Copyright date: 2016Description: xvii, 618 pages : illustrations ; 26 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780826126528
  • 0826126529
Subject(s): DDC classification:
  • 362.1068 K149O 23
LOC classification:
  • RA971 .K37 2016
NLM classification:
  • W 84.1
Contents:
Healthcare : past, present, and future -- Healthcare operations strategy [VS2] -- Project management -- Quality management -- Statistical process control -- Six-sigma and lean -- Process analysis and design -- Capacity and demand -- Scheduling staff, patients, and jobs -- Forecasting demand -- Supply chain management -- Cost : basic concepts -- Anticipating and adapting to change -- Health IT : an enabler of flexibility -- Accreditation, awards, and the highly reliable organization.
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Includes bibliographical references and index.

Healthcare : past, present, and future -- Healthcare operations strategy [VS2] -- Project management -- Quality management -- Statistical process control -- Six-sigma and lean -- Process analysis and design -- Capacity and demand -- Scheduling staff, patients, and jobs -- Forecasting demand -- Supply chain management -- Cost : basic concepts -- Anticipating and adapting to change -- Health IT : an enabler of flexibility -- Accreditation, awards, and the highly reliable organization.

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