000 00521nam a2200181Ia 4500
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020 _a9780070254794
_c595.00
040 _cLDD
245 0 _aHarvard Bussiness Review on customer relationship management
260 _aUSA
_bHBS
_c2002
300 _avii,192p.
365 _b595.00
901 _a5905
_b23-07-2010
902 _aINDXLIGNOU/060/
_b30-07-2010
_cF
_dII
_e65
903 _aDiscount-15
_bReqst by : Kamal Yadav
942 _2ddc
_cBK
999 _c90450
_d90450