| 000 | 00592nam a2200193Ia 4500 | ||
|---|---|---|---|
| 003 | LDD | ||
| 008 | 181029s9999 xx 000 0 und d | ||
| 020 |
_a9788170005766 _c1225.00 |
||
| 040 | _cLDD | ||
| 100 | _aHernon, Peter | ||
| 245 | 0 |
_aAssessing service quality _bSatisfying the expectatins of library customers _cPeter Hernon |
|
| 260 |
_aNew Delhi _bEss Ess Publications _c2009 |
||
| 300 | _axvii, 243p | ||
| 365 | _b1225.00 | ||
| 901 |
_a5189 _b21-10-2009 |
||
| 902 |
_a047 _b03-11-2009 _cF _dBB _e2 |
||
| 903 |
_aDiscount-15 _bReqst by : Archna |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c87285 _d87285 |
||