| 000 | 00582nam a2200205Ia 4500 | ||
|---|---|---|---|
| 003 | LDD | ||
| 008 | 181029s9999 xx 000 0 und d | ||
| 020 |
_a0 566 08744 8 _cP 75.00 |
||
| 040 | _cLDD | ||
| 100 | _aHill, Nigel | ||
| 245 | 0 |
_aHandbook of customer statisfaction and loyality Measurement _cNigel Hill |
|
| 250 | _a3rd ed. | ||
| 260 |
_aEngland _bGower Publishing _c2006 |
||
| 300 | _axiv, 273p. | ||
| 365 | _bP 75.00 | ||
| 901 |
_a4459 _b18-03-2008 |
||
| 902 |
_aINV-5021 _b26-03-2008 _cF _dASIAN _e65 |
||
| 903 |
_aDiscount-15 _bReqst by : Kamal Yadav |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c82074 _d82074 |
||