000 00571nam a2200205Ia 4500
003 LDD
008 181029s9999 xx 000 0 und d
020 _a8188689475
_c995.00
040 _cLDD
100 _aBergman, Bo
245 0 _aQuality from customer needs to customer satisfaction
_cBo Bergman
250 _a2nd. ed.
260 _aNew Delhi
_bOverseas
_c2006
300 _a606p.
365 _b995.00
901 _a3807
_b05-02-2007
902 _a8739
_b15-02-2007
_cF
_dOP
_e38
903 _aDiscount-10
_bReqst by : P.C.Basak
942 _2ddc
_cBK
999 _c77908
_d77908