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_a875848672 _cUS _29.95 |
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| 040 | _cLDD | ||
| 100 | _aRayport, Jeffrey F | ||
| 245 | 0 |
_aBest face forward _bwhy companies must improve their service interface with custo _cJeffrey F Rayport |
|
| 260 |
_aBoston _bHarvard Business School Press _c2004 |
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| 300 | _axxi,262p. | ||
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_bUS _29.95 |
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_a3323 _b23-02-2006 |
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| 902 |
_a572 _b04-03-2006 _cF _dUS _e65 |
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| 903 |
_aDiscount-10 _bReqst by : Tyagi, Madhu (Dr. Mrs.) |
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_2ddc _cBK |
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_c75541 _d75541 |
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