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_a135731143 _cUS _19.95 |
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| 040 | _cLDD | ||
| 100 | _aBank,John | ||
| 245 | 4 |
_aThe essence of total quality management _cJohn Bank |
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| 250 | _a2nd ed. | ||
| 260 |
_aHarlow _bPrentice hall _c2000 |
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| 300 | _axvii,259p. | ||
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_bUS _19.95 |
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_a3028 _b12-01-2005 |
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_a490 _b18-01-2005 _cF _dUS _e65 |
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| 903 |
_aDiscount-10 _bReqst by : Agrawal, Neeti |
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