000 00610nam a2200205Ia 4500
003 LDD
008 181029s9999 xx 000 0 und d
020 _a70530424
_c350.00
040 _cLDD
100 _aZeithaml, Valarie A
245 0 _aServices marketing
_bintegrating customer focus across the firm
_cValarie A Zeithaml
250 _a3rd ed
260 _aNew Delhi
_bTata McGraw hill
_c2003
300 _axx, 668p.
365 _b350.00
901 _a2989
_b25-11-2004
902 _aBL137
_b18-12-2004
_cF
_dSHIPRA
_e65
903 _aDiscount-10
_bReqst by : Agrawal, Neeti
942 _2ddc
_cBK
999 _c72592
_d72592