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| 020 |
_a8120318099 _c195.00 |
||
| 040 | _cLDD | ||
| 100 | _aGosney, John W. | ||
| 245 | 0 |
_aCustomer relationship management essentials _cJohn W. Gosney |
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| 260 |
_aNew Delhi _bPrentice Hall of India _c2001 |
||
| 300 | _axviii, 234 | ||
| 365 | _b195.00 | ||
| 901 |
_a2473 _b18-03-2002 |
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| 902 |
_aDEL/CR/004349 _b20-03-2002 _cF _dALLIED _e4 |
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| 903 |
_aDiscount-10 _bReqst by : Manohar lal |
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| 942 |
_2ddc _cBK |
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| 999 |
_c69193 _d69193 |
||