000 00586nam a2200205Ia 4500
003 LDD
008 181029s9999 xx 000 0 und d
020 _a1853963305
_cP 25.00
040 _cLDD
100 _aPaul, Kunst
245 0 _aManaging service quality
_cKunst Paul
260 _aLondon
_bPaul Champman
_c1996
300 _axii, 121p.
365 _bP 25.00
440 _aQuality management in services series
901 _a2201
_b20-03-2001
902 _a14946
_b09-10-2001
_cF
_dSHIPRA
_e65
903 _aDiscount-10
_bReqst by : G.Subbayamma
942 _2ddc
_cBK
999 _c67349
_d67349