000 00574nam a2200193Ia 4500
003 LDD
008 181029s9999 xx 000 0 und d
020 _a8120314123
_c150.00
040 _cLDD
100 _aKarr, Ron
245 4 _aThe complete idiot's guide to great customer service
_cRon Karr
260 _aNew Delhi
_bPrentice Hall of India Pvt
_c1997
300 _axxvi, 326
365 _b150.00
901 _a2200
_b20-03-2001
902 _a245/2000-2001
_b26-03-2001
_cF
_dTEX
_e65
903 _aDiscount-10
_bReqst by : G. Subbayamma
942 _2ddc
_cBK
999 _c67062
_d67062