000 00500nam a2200193Ia 4500
003 LDD
008 181029s9999 xx 000 0 und d
020 _a9080232211
_cP 25.00
040 _cLDD
100 _aKnust, Paul
245 0 _aManaging Service Quality
_cPaul Knust
260 _aLondon
_bPCP
_c1995
300 _ax,190
365 _bP 25.00
901 _a1537
_b26-02-1999
902 _a41561/3/99
_b08-03-1999
_cF
_dSELECT
903 _aDiscount-10
_bReqst by : Kapil Kumar
942 _2ddc
_cBK
999 _c60864
_d60864