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| 008 | 181029s9999 xx 000 0 und d | ||
| 020 |
_a1884926266 _cUS _12.95 |
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| 040 | _cLDD | ||
| 100 | _aMacneill, Debra J. | ||
| 245 | 0 |
_aCustomer service excellence _cDebra J. Macneill |
|
| 260 |
_aWest Des Moines _bAmerican Media Publishing _c1994 |
||
| 300 | _a92 | ||
| 365 |
_bUS _12.95 |
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| 440 | _aAMI how to series | ||
| 901 |
_a1295 _b11-03-1998 |
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| 902 |
_aUS-631 _b21-03-1998 _cF _dUS _e65 |
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| 903 |
_aDiscount-10 _bReqst by : M.Ravi Chanderan |
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_c59466 _d59466 |
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