000 00595nam a2200205Ia 4500
003 LDD
008 181029s9999 xx 000 0 und d
020 _a1884926266
_cUS
_12.95
040 _cLDD
100 _aMacneill, Debra J.
245 0 _aCustomer service excellence
_cDebra J. Macneill
260 _aWest Des Moines
_bAmerican Media Publishing
_c1994
300 _a92
365 _bUS
_12.95
440 _aAMI how to series
901 _a1295
_b11-03-1998
902 _aUS-631
_b21-03-1998
_cF
_dUS
_e65
903 _aDiscount-10
_bReqst by : M.Ravi Chanderan
942 _2ddc
_cBK
999 _c59466
_d59466