| 000 | 00449nam a2200169Ia 4500 | ||
|---|---|---|---|
| 003 | LDD | ||
| 008 | 181029s9999 xx 000 0 und d | ||
| 020 |
_a273603868 _cP 40.00 |
||
| 040 | _cLDD | ||
| 100 | _aHornell, Erik | ||
| 245 | 0 |
_aAchieving service productivity _blessons from the best in the world _cErik Hornell |
|
| 260 |
_aLondon _bPitman _c1994 |
||
| 300 | _aix,292p. | ||
| 365 | _bP 40.00 | ||
| 901 |
_a1943 _b01-03-2000 |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c50060 _d50060 |
||