000 02983cam a22005177i 4500
999 _c153719
_d153719
001 19544365
003 LDD
005 20190125163444.0
008 170308t20182018caua b 001 0 eng d
010 _a 2017936254
020 _a9781473975873 (pbk)
020 _a1473975875
020 _a9781473975866
020 _a1473975867
035 _a(OCoLC)on1013475865
040 _aUV1
_beng
_cLDD
_erda
_dYDX
_dOCLCF
_dYT1
_dUKWOH
_dFTX
_dCNCGM
_dTHHCU
_dDLC
042 _alccopycat
050 0 0 _aHV29.7
_b.B44 2018
082 0 4 _a361.32 B392D
_223
100 1 _aBeesley, Paula,
_eauthor.
_93137
245 1 0 _aDeveloping your communication skills in social work /
_cPaula Beesley, Melanie Watts, Mary Harrison.
_hEnglish
246 1 0 _aCommunication skills in social work
264 1 _aLos Angeles :
_bSAGE,
_c2018.
264 4 _c©2018
300 _a190 pages :
_billustrations ;
_c25 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _aIncludes bibliographical references (pages 177-184) and index.
505 0 _aIntroduction; Chapter One - Reflection and Emotional Intelligence; Chapter Two - Initial Engagement; Chapter Three - Listening; Chapter Four - Clarification; Chapter Five - Empathy; Chapter Six - Challenging Holding Sensitive Conversations; Chapter Seven - Working with Resistance; Chapter Eight - Barriers to Effective Communication; Chapter Nine - Written Communication: Case Recording, Letters, Texts, Social Media; Chapter Ten - Assessment and Report Writing: Critical Analysis; Chapter Eleven - Inter-Professional Communication; Chapter Twelve - Managing Endings; Conclusion;
520 8 _aWhat is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills.
650 0 _aCommunication in social work.
_93138
650 0 _aInterviewing in social service.
_93139
650 0 _aCounselor and client.
_93140
650 7 _aSociety.
_2eflch
_93141
650 7 _aCommunication in social work.
_2fast
_0(OCoLC)fst00870289
_93138
650 7 _aCounselor and client.
_2fast
_0(OCoLC)fst00881280
_93140
650 7 _aInterviewing in social service.
_2fast
_0(OCoLC)fst00977638
_93139
650 7 _aSociety.
_2ukslc
_93141
700 1 _aWatts, Melanie,
_eauthor.
_93142
700 1 _aHarrison, Mary,
_eauthor.
_92052
906 _a7
_bcbc
_ccopycat
_d2
_encip
_f20
_gy-gencatlg
942 _2ddc
_cBK
_e23
_h361.32 B392D