000 00613nam a2200193Ia 4500
003 LDD
008 181029s9999 xx 000 0 und d
020 _a9781422133316
_c995.00
040 _cLDD
100 _aFrei, Frances
245 0 _aUncommon Service
_bhow to win by putting customers at the core of your business
_cFrances Frei
260 _aBoston
_bHarvard Business Review Press
_c2012
300 _ax,247p.
365 _b995.00
901 _a12451
_b21-09-2015
902 _aINDEX/IGNOU/40/
_b05-10-2015
_cF
_dII
_e65
903 _aDiscount-20
_bReqst by : Kamal Yadava
942 _2ddc
_cBK
999 _c114210
_d114210