000 00545nam a2200193Ia 4500
003 LDD
008 181029s9999 xx 000 0 und d
020 _a9781461415534
_cE99.95
040 _cLDD
100 _aKandampully, Jay
245 0 _aService management
_bthe new paradigm in retailing
_cJay Kandampully
260 _aNew York
_bSpringer
_c2012
300 _axxxii, 315
365 _bE 99.95
901 _a10772
_b02-03-2013
902 _a258
_b06-03-2013
_cF
_dII
_e65
903 _aDiscount-15
_bReqst by : Kamal Yadav
942 _2ddc
_cBK
999 _c109174
_d109174