000 00616nam a2200205Ia 4500
003 LDD
008 181029s9999 xx 000 0 und d
020 _a9781843345701
_cP 47.00
040 _cLDD
100 _aGannon-Leary, Pat
245 0 _aCustomer care
_ba training manual for library staff
_cPat Gannon-Leary
260 _aOxford
_bChandos
_c2010
300 _axix, 242p.
365 _bP 47.00
440 _aChandos Information Professional
901 _a8763
_b01-03-2012
902 _a10767
_b07-03-2012
_cF
_dUPPAL
_e2
903 _aDiscount-15
_bReqst by : Jai Deep Sharma
942 _2ddc
_cBK
999 _c102463
_d102463