00710nam a2200217Ia 4500003000400000008004100004020002600045040000800071100002600079245007500105250001200180260002500192300001400217365001100231901002100242902004300263903005800306942001200364952009900376999001700475LDD181029s9999    xx            000 0 und d  a9788131725979c510.00  cLDD  aLovelock, Christopher 0aServices marketingbpeople, technology, strategycChristopher Lovelock  a6th ed.  aDelhibPearsonc2010  axx, 637p.  b510.00  a7485b30-08-2011  aINDXL/IGNOU/54/b06-09-2011cFdIIe38  aDiscount-15bReqst by : N.V. Narasimham                2ddccBK  00102ddc4070997198aLDDbLDDl0o658.8 L944S-6p080533r2018-11-01w2018-11-01yBKzIssued  c97199d97199