00391nam a2200145Ia 4500003000400000008004100004020002700045040000800072100002700080245007000107250001200177260003000189300001400219365001200233LDD181029s9999    xx            000 0 und d  a9780415880589cP 68.00  cLDD  aFearn- Banks, Kathleen 0aCrisis CommunicationsbA casebook approachcKathleen Fearn- Banks  a4th ed.  aNew YorkbRoutledgec2011  axi, 383p.  bP 68.00