00357nam a2200133Ia 4500003000400000008004100004020002300045040000800068100001700076245007200093260003400165300001200199365001200211LDD181029s9999    xx            000 0 und d  a333743261cP 25.00  cLDD  aGarside,John 0aPlan to WinbA definitive Guide to business ProcessescJohn Garside  aLondonbMacmillan Pressc1998  axiv,289  bP 25.00