TY - GEN AU - Khanna, V.K. AU - Vrat, Prem ED - Sahay, B S ED - Shankar, Ravi TI - TQM : : Planning, Design and Implementation SN - 9788122422337 U1 - 658.562 K527T PY - 2007/// CY - New Delhi PB - New Age International Pvt Ltd KW - TQM models KW - TQM practices KW - Automobile sector ER -