TY  - GEN
AU  - Khanna, V.K.
AU  - Vrat, Prem 
ED  - Sahay, B S 
ED  - Shankar, Ravi 
TI  - TQM : : Planning, Design and Implementation 
SN  - 9788122422337
U1  - 658.562 K527T 
PY  - 2007///
CY  - New Delhi
PB  - New Age International Pvt Ltd
KW  - TQM models
KW  - TQM practices
KW  - Automobile sector
ER  -