Khanna, Pankaj The Design and development of DSS based model for student support services in distance education institutions / Pankaj Khanna - New Delhi: IGNOU, 2014. - xxi, 246 pages: 28x19 cm PhD - Thesis - Management (School of Management Studies) Subjects--Topical Terms: ManagementDistance Education Dewey Class. No.: 378.03 K527D