TY - GEN AU - Dahlvik, Julia TI - Inside Asylum Bureaucracy: Organizing Refugee Status Determination in Austria SN - 9783319633053 U1 - 304.8 D138I 23 PY - 2018/// CY - Cham PB - Springer International Publishing KW - Social sciences KW - Sociology KW - Emigration and immigration N1 - Foreword -- Acknowledgements -- Part I: Claiming asylum in the 21st century: an institutional perspective -- 1. Introduction -- 2. Determining refugee status in the European context: the legal and institutional framework -- Part II: Setting the scene: the context and circumstances of work at the Federal Asylum Office -- 3. The organization: structure, environment and socialization -- 4. The asylum interview as a magnifying glass for key issues: conflicting norms, power struggles, and actors' strategies -- 5. Regulation vs. room for maneuver -- 6. Definitiveness vs. uncertainty -- 7. The human individual vs. the faceless case -- 8. Responsibility vs. dissociation -- Part IV: Conclusion and prospects: theorizing public officials' practices and practical ways ahead -- 9. Practices in focus: the dilemmas that evoke them and the effects they have -- 10. Practical implications: how to deal with structural dilemmas? ER -