TY  - BOOK
AU  - Shanker,Ravi
TI  - Services marketing: the Ieriendian expnce 
SN  - 8170490596 :
AV  - HD9987.I52 S47 1993
U1  - 338.45610954  Se65 23
PY  - 1993///
CY  - Delhi
PB  - Manas Publications
KW  - Service industries
KW  - India
N1  - Including index; Includes bibliographical references and index
ER  -