Services marketing : the Ieriendian expnce / edited by Ravi Shanker ; foreword by P. Chidambaram. - Delhi : Manas Publications, 1993. - xviii, 522 p. : ill. ; 25 cm. Including index. Includes bibliographical references and index. ISBN: 8170490596 : Rs750.00 LCCN: 93907275 Subjects--Topical Terms: Service industries--India. LC Class. No.: HD9987.I52 / S47 1993 Dewey Class. No.: 338.45610954 Se65