TY  - GEN
AU  - Needham, Catherine 
TI  - Personalising public services: understanding the personalisation narrative 
SN  - 9781847427595
U1  - 361.61 N289P 23
PY  - 2011///
CY  - Bristol
PB  - Policy Press
KW  - Social service
KW  - Government policy
KW  - Great Britain
KW  - Evaluation
KW  - Municipal services
N1  - Introduction: problematising personalisation --
Interpreting policy narratives --
Personalised public services --
The personalisation narrative --
Policy translation: how personalisation spreads --
Delivering person-centred services --
Who is the person? --
The personal and the professional --
Conclusion: personalised futures
N2  - This text focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support
ER  -