TY - BOOK AU - Fisher,N.I. TI - Analytics for leaders: a performance measurement system for business success SN - 9781107045569 (hardback) AV - HD30.215 .F58 2013 U1 - 658.4013 F526A 23 PY - 2013/// CY - Cambridge PB - Cambridge University Press KW - Management KW - Statistical methods KW - Business planning KW - Performance KW - Organizational effectiveness N1 - Includes bilbliographical references and index; Machine generated contents note: Preface; 1. How's your due diligence?; 2. Introduction to the system; 3. A framework for Performance Measurement; 4. What is Stakeholder Value?; 5. Adding value for customers; 6. Adding value for people; 7. Adding value for partners; 8. Adding value for the community; 9. Adding value for the owners; 10. What to report and how to report it; 11. How to get started; 12. The Performance Measurement Framework: assessment and adoption; 13. Practical aspects of managing Stakeholder Value; 14. Performance Measurement for small and medium enterprises; 15. Appendix: don't be fooled by statistics; Index ER -