Analytics for leaders : a performance measurement system for business success /
N.I. Fisher, University of Sydney and ValueMetrics Australia.
- xxix, 213 pages : illustrations ; 24 cm
Includes bilbliographical references and index.
Machine generated contents note: Preface; 1. How's your due diligence?; 2. Introduction to the system; 3. A framework for Performance Measurement; 4. What is Stakeholder Value?; 5. Adding value for customers; 6. Adding value for people; 7. Adding value for partners; 8. Adding value for the community; 9. Adding value for the owners; 10. What to report and how to report it; 11. How to get started; 12. The Performance Measurement Framework: assessment and adoption; 13. Practical aspects of managing Stakeholder Value; 14. Performance Measurement for small and medium enterprises; 15. Appendix: don't be fooled by statistics; Index.
9781107045569 (hardback)
2013018718
Management--Statistical methods. Business planning--Statistical methods. Performance. Organizational effectiveness.