TY  - BOOK
AU  - Karuppan,Corinne M.
AU  - Dunlap,Nancy E.
AU  - Waldrum,Michael R.
TI  - Operations management in healthcare: strategy and practice 
SN  - 9780826126528
AV  - RA971 .K37 2016
U1  - 362.1068 K149O 23
PY  - 2016///
CY  - New York, 
PB  - Springer Publishing Company
KW  - Health services administration
KW  - Health planning
KW  - Medical care
KW  - Quality control
KW  - Health Planning
KW  - methods
KW  - Health Services Administration
KW  - Quality Control
N1  - Includes bibliographical references and index; Healthcare : past, present, and future -- Healthcare operations strategy [VS2] -- Project management -- Quality management -- Statistical process control -- Six-sigma and lean -- Process analysis and design -- Capacity and demand -- Scheduling staff, patients, and jobs -- Forecasting demand -- Supply chain management -- Cost : basic concepts -- Anticipating and adapting to change -- Health IT : an enabler of flexibility -- Accreditation, awards, and the highly reliable organization
ER  -