Operations management in healthcare : strategy and practice - Karuppan, Corinne M.; Dunlap, Nancy E.; Waldrum, Michael R. (New York, Springer Publishing Company, 2016)
Healthcare : past, present, and future -- Healthcare operations strategy [VS2] -- Project management -- Quality management -- Statistical process control -- Six-sigma and lean -- Process analysis and design -- Capacity and demand -- Scheduling staff, patients, and jobs -- Forecasting demand -- Supply chain management -- Cost : basic concepts -- Anticipating and adapting to change -- Health IT : an enabler of flexibility -- Accreditation, awards, and the highly reliable organization.
Includes bibliographical references and index.
Keywords: Health services administration; Health planning; Medical care -- Quality control; Health Planning -- methods; Health Services Administration; Quality Control