Karuppan, Corinne M., <br/><br/>
Operations management in healthcare :  strategy and practice / 
Corinne M. Karuppan, Nancy E. Dunlap,  Michael R. Waldrum 
 - xvii, 618 pages :  illustrations ;  26 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Healthcare : past, present, and future -- Healthcare operations strategy [VS2] -- Project management -- Quality management -- Statistical process control -- Six-sigma and lean -- Process analysis and design -- Capacity and demand -- Scheduling staff, patients, and jobs -- Forecasting demand -- Supply chain management -- Cost : basic concepts -- Anticipating and adapting to change -- Health IT : an enabler of flexibility -- Accreditation, awards, and the highly reliable organization. 
<br/><br/><label>ISBN: </label>9780826126528 0826126529 
<br/><br/><label>LCCN: </label>2016007628 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health services administration.<br/>Health planning.<br/>Medical care--Quality control.<br/>Health Planning--methods<br/>Health Services Administration<br/>Quality Control
<br/><br/><label>LC Class. No.: </label>RA971  / .K37 2016 
<br/><br/><label>Dewey Class. No.: </label>362.1068 K149O 
<br/><br/><label>National Library of Medicine Call No.: </label>W 84.1