TY - BOOK AU - Marsh,Stephanie TI - User research: a practical guide to designing better products and services SN - 0749481048 AV - HF5415.32 .M373 2018 U1 - 658.834 M110U 23 PY - 2018/// CY - London PB - KoganPage KW - Consumers KW - Research KW - Methodology KW - Internet users KW - User-centered system design KW - Human-computer interaction KW - MATHEMATICS / General KW - bisacsh KW - fast N1 - Includes bibliographical references and index ER -