TY - BOOK AU - Mishra, R. K., AU - Sreenivasa Murthy, S., ED - Institute of Public Enterprise (Hyderabad, India), TI - Emerging trends in banking SN - 9789332701984 U1 - 332.10954 Em32 23 PY - 2016/// CY - New Delhi PB - Academic Foundation in association with Institute of Public Enterprise KW - Banks and banking KW - India N1 - Includes bibliographical references; pt. 1. Economic reforms and trends in financial intermediation -- pt. 2. Technology, innovations, customer relationship management (CRM) issues in banking sector -- pt. 3. Performance evaluation, rural credit, financial inclusion, and other issues ER -